We look forward to welcoming you...
We can’t wait to share our passion for British wildlife with you. Animal welfare is our top priority and, unlike some traditional zoos or farm parks, our animal residents are never forced out on display. These are wild species and we wish to them to live and behave as naturally as possible, so no touching or feeding is permitted. Our half hourly Keeper Talks (see Keeper Talk panel) are the best way to see our animals at close quarters. With patience you will observe our animals in between these times, out and about in their enclosures playing, relaxing or eating.
The Centre is rustic in style but accessible, with smooth paths throughout for easy navigation (see Accessibility panel).
How long can I stay?
You are welcome to stay the whole day. We recommend you allow at least three hours to get the most from your visit and fit in a few of our popular and informative keeper talks. There is much to gain by taking more time to observe these wonderful animals.
Free car park
We have a large main car park which includes designated accessible spaces close to the Visitor Centre. Spaces for coaches are available in the further car park as signposted.
This is the start of your visit and a convenient place to take a break. It houses the Admission Desk, our Coffee Shop and Gift Shop.
All our animals live in settings that reflect their natural environment. Much of the area is outdoors, although there are undercover areas such as the Barn, the Hedgerow, the Nocturnal House and our observation Badger Sett. There is much to see at any time of the year and most animals will be out and about whatever the weather. To make the most of your visit don’t miss the Keeper Talks.
Coffee Shop & Picnic Areas
We serve a range of hot and cold snacks and lunches, drinks and ice creams. Only food purchased on the premises can be consumed in the Coffee Shop. Visitors are welcome to bring their own packed lunch and make use of our two outdoor picnic areas. The Pip’s Corner picnic area is partially covered. more about the Coffee Shop
Wildlife Gift Shop
Our gift shop can provide a memento of your visit, or gifts for friends and family. Our range of wildlife related items to suit all budgets, including pocket money toys and stationery for children, as well as ladies scarves, jewellery and home wares. Particularly popular is our wide range of high quality soft toys of British wild species including foxes, otters, deer and owls.
more about the Gift Shop
Dogs and pets
We regret that we cannot allow dogs (including service and assistance dogs) or any other pets into the Centre. Due to the type of wild species we have on display, which can be timid and shy, just the sight or smell of a dog will send many animals into hiding and spoil the experience for our visitors.
There many opportunities for photography, from simple snaps to that perfect shot of interesting animal behaviour. We welcome photographers and ask that your activities do not restrict the view of our animals for other visitors, or encroach on their enjoyment of the Centre. If you are a keen amateur photographer, you might like to try one of our Photography Days which include access inside selected enclosures and take place when we are closed to the public.
Pip's Corner Play Area
During the summer months our play area, which includes a large sandpit, allows young children to let off some steam. Please note: To safeguard visitors, Pip’s Corner will close if ground conditions are wet.